We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind. If you want to apply a return, please contact our customer service and informed of the reason for returning.
kind sneakers that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
1. Items received in the incorrect size/color/shoes.
2. When received the shoes,there are serious quality problems, some kind of degumming, serious soiling, water immersion, serious disconnection, serious cracks, etc.
Notes: Please take photos of above kind sneaker if you want to get returned/refunded or exchanged,all items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. you can enjoy return service, over the period required we will not return or exchange.